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Features

Features

Features

Knowledge Base

Knowledge Base

Create and host text-based articles, video resources, and more. Categorize them by topic, feature or product, and highlight your most popular resources.

Create and host text-based articles, video resources, and more. Categorize them by topic, feature or product, and highlight your most popular resources.

Create and host text-based articles, video resources, and more. Categorize them by topic, feature or product, and highlight your most popular resources.

Topics & categorization

Rich text editor

Discussions & comments on resources

Video resources

Technical documentation

Measure business impact

The knowledge base functionality in the Turf platform
The knowledge base functionality in the Turf platform
The knowledge base functionality in the Turf platform

Topics & categorization

Topics & categorization

Topics & categorization

Create topics and sub-categories

Categorize your knowledge base by creating topics and sub-categories.

Categorize your knowledge base by creating topics and sub-categories.

Categorize your knowledge base by creating topics and sub-categories.

Topic cards in the knowledge base functionality in the Turf platform
Topic cards in the knowledge base functionality in the Turf platform
The rich text editor in the knowledge base functionality in the Turf platform
The rich text editor in the knowledge base functionality in the Turf platform

Rich text editor

Rich text editor

Rich text editor

Create highly detailed content

Create comprehensive and detailed knowledge base articles with the rich text editor. Add images, videos, code blocks, tables, lists, warning messages, and more.

Create comprehensive and detailed knowledge base articles with the rich text editor. Add images, videos, code blocks, tables, lists, warning messages, and more.

Create comprehensive and detailed knowledge base articles with the rich text editor. Add images, videos, code blocks, tables, lists, warning messages, and more.

Comments & discussions

Comments & discussions

Comments & discussions

Ask questions and comment on specific resources

Your users can directly comment, ask questions, and perform discussions underneath your knowledge base resources.

Your users can directly comment, ask questions, and perform discussions underneath your knowledge base resources.

Your users can directly comment, ask questions, and perform discussions underneath your knowledge base resources.

Threading and comment functionality in the knowledge base functionality of the Turf platform
Threading and comment functionality in the knowledge base functionality of the Turf platform
Technical documentation in the knowledge base functionality of the Turf platform
Technical documentation in the knowledge base functionality of the Turf platform

Technical documentation

Technical documentation

Technical documentation

Host all your technical documentation

Create and host API documentation, user documentation, product documentation, and facilitate technical discussions directly below the applicable documents.

Create and host API documentation, user documentation, product documentation, and facilitate technical discussions directly below the applicable documents.

Create and host API documentation, user documentation, product documentation, and facilitate technical discussions directly below the applicable documents.

Measure business impact

Measure business impact

Measure business impact

Measure knowledge base ROI

Measure what type of knowledge base resources are being used most and monitor how many support cases are being deflected with your entire knowledge base.

Measure what type of knowledge base resources are being used most and monitor how many support cases are being deflected with your entire knowledge base.

Measure what type of knowledge base resources are being used most and monitor how many support cases are being deflected with your entire knowledge base.

Business impact metrics for knowledge base usage in the Turf platform
Business impact metrics for knowledge base usage in the Turf platform

Common Questions

Can I migrate my existing knowledge base?
Can I migrate my existing knowledge base?
Can I migrate my existing knowledge base?
I want to keep my existing knowledge base. Can I integrate it?
I want to keep my existing knowledge base. Can I integrate it?
I want to keep my existing knowledge base. Can I integrate it?
Are there limits on the number of resources or topic categories that I can add?
Are there limits on the number of resources or topic categories that I can add?
Are there limits on the number of resources or topic categories that I can add?
Can I gate certain areas of the knowledge base?
Can I gate certain areas of the knowledge base?
Can I gate certain areas of the knowledge base?

If you have any further questions reach out to our team info@useturf.io