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Features

Features

Features

Community Forums

Community Forums

Easy to use forums that empower in-depth discussions between your users. Let your users perform self-service by answering each others questions.

Easy to use forums that empower in-depth discussions between your users. Let your users perform self-service by answering each others questions.

Easy to use forums that empower in-depth discussions between your users. Let your users perform self-service by answering each others questions.

Rich text editor

In-depth threading

Voting

Polls and surveys

Pin best answers & comments

Measure business impact

The forum functionality in the Turf platform.
The forum functionality in the Turf platform.
The forum functionality in the Turf platform.

Rich text editor

Rich text editor

Rich text editor

Let users create highly detailed posts

Users can create highly detailed posts and comments with the rich text editor. Let users add images, videos, code blocks, tables, lists, surveys, polls, and more.

Users can create highly detailed posts and comments with the rich text editor. Let users add images, videos, code blocks, tables, lists, surveys, polls, and more.

Users can create highly detailed posts and comments with the rich text editor. Let users add images, videos, code blocks, tables, lists, surveys, polls, and more.

The create new post pop-up in the Turf platform.
The create new post pop-up in the Turf platform.
Threading functionality in the Turf platform.
Threading functionality in the Turf platform.

Threads & comments

Threads & comments

Threads & comments

Enable in-depth conversations

Let users discuss and have full-on conversations inside community posts with easy to use and detailed threading.

Let users discuss and have full-on conversations inside community posts with easy to use and detailed threading.

Let users discuss and have full-on conversations inside community posts with easy to use and detailed threading.

Voting

Voting

Voting

Vote on community posts & comments

Upvote and downvote community posts and comments. Let members have influence on deciding what is valuable content in the community and display highly upvoted content higher in your community.

Upvote and downvote community posts and comments. Let members have influence on deciding what is valuable content in the community and display highly upvoted content higher in your community.

Upvote and downvote community posts and comments. Let members have influence on deciding what is valuable content in the community and display highly upvoted content higher in your community.

The 'mark as helped' button in the Turf platform.
The 'mark as helped' button in the Turf platform.
Community business impact analytics in the Turf platform.
Community business impact analytics in the Turf platform.

Measure business impact

Measure business impact

Measure business impact

Measure community ROI

Measure what type of community posts are contributing the most value, how many support cases are being deflected over your entire community environment, and how your community initiative is influencing customer churn rates.

Measure what type of community posts are contributing the most value, how many support cases are being deflected over your entire community environment, and how your community initiative is influencing customer churn rates.

Measure what type of community posts are contributing the most value, how many support cases are being deflected over your entire community environment, and how your community initiative is influencing customer churn rates.

Best answer & pin comments

Best answer & pin comments

Best answer & pin comments

Pin best answers on community posts

Users and moderators can pin comments/answers on community posts. Let users mark the comment that solved their issue as 'Best answer' or pin the most active threads at the top of your comment section.

Users and moderators can pin comments/answers on community posts. Let users mark the comment that solved their issue as 'Best answer' or pin the most active threads at the top of your comment section.

Users and moderators can pin comments/answers on community posts. Let users mark the comment that solved their issue as 'Best answer' or pin the most active threads at the top of your comment section.

Pin best answers in comments on community posts in the Turf platform.
Pin best answers in comments on community posts in the Turf platform.

Common Questions

How many community forum channels can I add?
How many community forum channels can I add?
How many community forum channels can I add?
Can I display our community forum in our application?
Can I display our community forum in our application?
Can I display our community forum in our application?
Can users add screenshots in their comments on posts?
Can users add screenshots in their comments on posts?
Can users add screenshots in their comments on posts?
Can I make a community forum channel only accessible for specific users?
Can I make a community forum channel only accessible for specific users?
Can I make a community forum channel only accessible for specific users?

If you have any further questions reach out to our team info@useturf.io