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All-in-one community platform

All-in-one community platform

Build community inside your SaaS application

Embeddable community forum software that drives customer engagement through in-depth discussions between your users.

Inside your application

Screenshot of the main dashboard with gradients as background
Screenshot of the main dashboard with gradients as background
Screenshot of the main dashboard with gradients as background

Other SaaS companies using Turf

Other SaaS companies using Turf

Other SaaS companies using Turf

Join a growing group of satisfied customers who have made the switch.

Join a growing group of satisfied customers who have made the switch.

In-app widget

In-app widget

In-app widget

Build your community from inside your own application.

Community forums

Enable your users to communicate and perform discussions.

Threads

In-depth threading and commenting on community forum posts.

Customer feedback & ideation

Display your roadmap, changelog, feature requests, bug reports, and more.

Knowledge base

Create and host product documentation, help articles, and other resources.

Event management

Schedule, announce, and manage upcoming events.

Community forums

Enable your users to communicate and perform discussions.

Threads

In-depth threading and commenting on community forum posts.

Customer feedback & ideation

Display your roadmap, changelog, feature requests, bug reports, and more.

Knowledge base

Create and host product documentation, help articles, and other resources.

Event management

Schedule, announce, and manage upcoming events.

Community forums

Enable your users to communicate and perform discussions.

Threads

In-depth threading and commenting on community forum posts.

Customer feedback & ideation

Display your roadmap, changelog, feature requests, bug reports, and more.

Knowledge base

Create and host product documentation, help articles, and other resources.

Event management

Schedule, announce, and manage upcoming events.

Features

Features

Features

All the features you need to build an engaged customer community.

Customization

Community structure

Structure and categorize your community with tabs and channels. Use channel building blocks that offer different templates and use cases.

White-label

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Custom domain

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Colors and typography

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Custom SSO & auth pages

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Custom email notifications

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Language and translation

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Community structure

Structure and categorize your community with tabs and channels. Use channel building blocks that offer different templates and use cases.

White-label

Use this paragraph of text to expand on the heading above and add some extra information. Make the paragraph long enough to provide enticing detail, but short enough.

Custom domain

Use this paragraph of text to expand on the heading above and add some extra information. Make the paragraph long enough to provide enticing detail, but short enough.

Colors and typography

Use this paragraph of text to expand on the heading above and add some extra information. Make the paragraph long enough to provide enticing detail, but short enough.

Custom SSO & auth pages

Use this paragraph of text to expand on the heading above and add some extra information. Make the paragraph long enough to provide enticing detail, but short enough.

Custom email notifications

Use this paragraph of text to expand on the heading above and add some extra information. Make the paragraph long enough to provide enticing detail, but short enough.

Language and translation

Use this paragraph of text to expand on the heading above and add some extra information. Make the paragraph long enough to provide enticing detail, but short enough.

Community structure

Structure and categorize your community with tabs and channels. Use channel building blocks that offer different templates and use cases.

White-label

Use this paragraph of text to expand on the heading above and add some extra information. Make the paragraph long enough to provide enticing detail, but short enough.

Custom domain

Use this paragraph of text to expand on the heading above and add some extra information. Make the paragraph long enough to provide enticing detail, but short enough.

Colors and typography

Use this paragraph of text to expand on the heading above and add some extra information. Make the paragraph long enough to provide enticing detail, but short enough.

Custom SSO & auth pages

Use this paragraph of text to expand on the heading above and add some extra information. Make the paragraph long enough to provide enticing detail, but short enough.

Custom email notifications

Use this paragraph of text to expand on the heading above and add some extra information. Make the paragraph long enough to provide enticing detail, but short enough.

Language and translation

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Social login

Easily let your users sign in/up with popular services such as Google and LinkedIn.

Private access

Gate access to areas in your community and decide which users or segments can view it.

Member segments

Segment your community members or import customer segments from your CRM.

Private messaging

Chat 1-on-1 with your community members and let them create support tickets.

SEO

Your community content is optimized for search engines with meta tags and markups.

Rich text editor

Members can create rich posts with media, code blocks, and lots of other formatting options.

Search

Advanced search and federated search inside your community environment.

Analytics

Directly measure community ROI and community business impact.

Gamification

Voting

Let members upvote and downvote community posts and comments. Community posts with higher vote counts will be shown more prominent in your community.

Member levels

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Leaderboards

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Badges

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Voting

Let members upvote and downvote community posts and comments. Community posts with higher vote counts will be shown more prominent in your community.

Member levels

Use this paragraph of text to expand on the heading above and add some extra information. Make the paragraph long enough to provide enticing detail, but short enough.

Leaderboards

Use this paragraph of text to expand on the heading above and add some extra information. Make the paragraph long enough to provide enticing detail, but short enough.

Badges

Use this paragraph of text to expand on the heading above and add some extra information. Make the paragraph long enough to provide enticing detail, but short enough.

Voting

Let members upvote and downvote community posts and comments. Community posts with higher vote counts will be shown more prominent in your community.

Member levels

Use this paragraph of text to expand on the heading above and add some extra information. Make the paragraph long enough to provide enticing detail, but short enough.

Leaderboards

Use this paragraph of text to expand on the heading above and add some extra information. Make the paragraph long enough to provide enticing detail, but short enough.

Badges

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Connect all your essentials.

Effectively integrate your other customer-facing modules and adopt your customer community in your workflow and tech stack.

  • Pipedrive

    CRM

  • Mailchimp

    Email automation

  • Slack

    Messaging

  • Pipedrive

    CRM

  • Mailchimp

    Email automation

  • Slack

    Messaging

  • Pipedrive

    CRM

  • Mailchimp

    Email automation

  • Slack

    Messaging

  • Intercom

    Help desk

  • Zapier

    Automation

  • Salesforce

    CRM

  • Intercom

    Help desk

  • Zapier

    Automation

  • Salesforce

    CRM

  • Intercom

    Help desk

  • Zapier

    Automation

  • Salesforce

    CRM

  • Canny

    Customer care

  • Hubspot

    CRM

  • Zendesk

    Customer care

  • Canny

    Customer care

  • Hubspot

    CRM

  • Zendesk

    Customer care

  • Canny

    Customer care

  • Hubspot

    CRM

  • Zendesk

    Customer care

Use cases & benefits

Use cases & benefits

Use cases & benefits

How a customer community environment can boost your SaaS company.

Increase self-service

Increase customer self-service through in-depth discussions and communication between your users. Allow your user base to help each other instead of creating support tickets and support costs.

Boost customer success

Boost customer success by giving users an easier and more efficient way of finding an answer to their question by searching an ever growing knowledge base of posts and answers written in the users point of view.

Cultivate customer engagement

Cultivate customer engagement by creating a community feeling around your brand. Enable users to communicate and bond with one another about best practices in their industry, ways to use your product for their specific use case, and more.

Create brand advocates

Identify your most involved users, shine the spotlight on your most loyal customers, amplify their voice, and reward them for their contributions and ideal behaviour. Your community will create brand advocates and nurture loyalty from your customers.

Data driven product decisions

Get more in-depth product feedback, let customers contribute to your roadmap, and make data-driven development decisions based on customer community data and sentiment around specific topics.

Traffic and user acquisition

Generate more leads through valuable niche-specific discussions in your community and identify upsell opportunities with existing customers based on their community activity and contributions.

54%

54%

54%

Lower support costs

Lower support costs

32%

32%

32%

Lower churn rates

Lower churn rates

3X

3X

3X

More customer engagement

More customer engagement

28%

28%

28%

More organic traffic

More organic traffic

The step-by-step launching guide for customer communities

Ensure a successful launch of your customer community, by following this step-by-step launching guide.

The step-by-step launching guide for customer communities

Ensure a successful launch of your customer community, by following this step-by-step launching guide.

The step-by-step launching guide for customer communities

Ensure a successful launch of your customer community, by following this step-by-step launching guide.

Sparkle