1-on-1 chat
Chat 1-on-1 with members
Chat directly 1-on-1 with your members and assign these chats to members of your community, support or customer success team.
Manage tickets
Manage support
tickets in your community
Let your users submit support tickets from inside your community environment and manage those tickets natively or in your existing support ticketing solution.
Mark as solved
Mark direct chats as solved
Let your members and moderators mark chats as 'solved' or 'finished'.
Share resources
Share community
posts, files, and docs
Share community posts and self-service resources in your direct chat with community members, and let members share files & docs.