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The platform

Resources

The Bubbles logo

Features

Live chat

A live chat channel where community members can chat with moderators or other company reps. This live chat can be integrated in your existing help desk solution or can be used as a standalone help desk tool.

Features

Live chat

A live chat channel where community members can chat with moderators or other company reps. This live chat can be integrated in your existing help desk solution or can be used as a standalone help desk tool.

Features

Live chat

A live chat channel where community members can chat with moderators or other company reps. This live chat can be integrated in your existing help desk solution or can be used as a standalone help desk tool.

Screenshot of the main dashboard with gradients as background
Screenshot of the main dashboard with gradients as background
Screenshot of the main dashboard with gradients as background

1-on-1 chat

Chat 1-on-1 with members

Chat directly 1-on-1 with your members and assign these chats to members of your community, support or customer success team.

Manage tickets

Manage support
tickets in your community

Let your users submit support tickets from inside your community environment and manage those tickets natively or in your existing support ticketing solution.

Mark as solved

Mark direct chats as solved

Let your members and moderators mark chats as 'solved' or 'finished'.

Share resources

Share community
posts, files, and docs

Share community posts and self-service resources in your direct chat with community members, and let members share files & docs.

FAQ's

Frequently asked questions

How many team members can handle direct support chats?
Can I share posts from the community in this chat?
Can members chat 1-on-1 with other members?
Can this be used as a dedicated direct support channel?

FAQ's

Frequently asked questions

How many team members can handle direct support chats?
Can I share posts from the community in this chat?
Can members chat 1-on-1 with other members?
Can this be used as a dedicated direct support channel?

FAQ's

Frequently asked questions

How many team members can handle direct support chats?
Can I share posts from the community in this chat?
Can members chat 1-on-1 with other members?
Can this be used as a dedicated direct support channel?

Already have a community environment?

Migrating your existing community to a community environment built with Turf has never been easier. Get in touch and let us know which solutions you are currently using.

Already have a community environment?

Migrating your existing community to a community environment built with Turf has never been easier. Get in touch and let us know which solutions you are currently using.

Already have a community environment?

Migrating your existing community to a community environment built with Turf has never been easier. Get in touch and let us know which solutions you are currently using.